Web:

Check Out Notify – This action is recommended to be done ahead of tenant’s real check-out date

1. Login to “https://owner.easyrenz.com/“
2. Hover over “Tenant” and select “Active Tenants” from dropdown
3. In the “Rental Search” page, you will see a list of active tenants (if only you have). Look for the tenant line item and hit “Check Out Notify” icon
4. Check Out Notify will pop up as below. Edit the rental end date (if needed) and hit “Update Check Out Notify – xxx” button.
   Note: This action will only trigger email to notify tenant about their check-out date. They will not be checked out directly.
   
   
5. The rental status will now change to “Notified“.
6. To reverse/cancel check-out notification, simply click on “Cancel Check Out Notify” icon

Check Out – This action is to be done upon tenant REAL check out

1. Upon tenant real check out, look for the tenant line item and hit “Check out” icon
2. A check out window will pop up. Fill in the required information and hit “Check Out – xxx” button to confirm check out.
   REMINDER: THIS ACTION IS NOT REVERSIBLE UPON PROCEED
   
3. Upon successful check-out, an electric bill will be generated from outstanding electric usage and the unit will be in “Vacant” state again.
4. It’s now ready to receive new bookings.